Frequently Asked Questions

What is included in the COSTA CARD?

The Card gives you:
– Promotion and discounts to over 15+ activities in the Costa del Sol
– Combination of water activities, excursions, restaurants, museum and other activities
– Get free welcome drinks at several venues.
Browse all COSTA Card activities here or check out our Blogs and recommended places to visit.

<br /> How many locations can I visit per day?

You can visit as many attractions in a day as you wish, there is no limit! However, please note that the COSTA CARD entitles the cardholder to one visit per attraction regardless of the card type. Re-visits are not possible.

How many times can I visit an included location?

All included locations have a one-time admission with the COSTA CARD. Therefore, it is not possible to visit the same location multiple times.

How can I book timeslots?

Most COSTA CARD locations do not require a timeslot booking in advance. You can find all the locations on our COSTA CARD website. Please look up the specific location you wish to visit and follow the instructions on the page.

Can I enter an attraction right before my COSTA CARD expires?

You are welcome to enter an attraction when your COSTA CARD is just about to expire and stay for as long as you please. As long as you scan it at the cashier in time, you are able to make use of the benefits of that specific location.

How long is the COSTA CARD active?

The COSTA CARD is specifically useable on the selected date(s) in your reservation. The COSTA CARD can be bought for 1 DAY or 7 DAYS.

Can I extend the validity of my COSTA CARD?

No there is no option to extend the validity of your current COSTA CARD. Of course you have the possibility to buy a new one on the website.

Can I use the COSTA CARD for Public transport?

The COSTA CARD does not provide free or discounted access to the Public transport.

Where can I buy the COSTA CARD?

You can order the COSTA CARD directly on our website. There is no option to buy a COSTA CARD in any shops or at one of our partners.

Are there any children discounts?

Unfortunately, we don’t have special offers for children, however, a lot of venues provide free/discounted entry for children. Please review the webpage of all affiliated partners.

What is the difference between a 1 DAY and 7 DAYS COSTA CARD?

The only difference is the actual days to use the pass. All promotions, benefits and discounts are available on both Card options.

How do I receive my COSTA CARD?

You can easily pre–order you COSTA CARD via our website. You will receive an order number in your email, combined with your personal barcode. The confirmation email also included the option to download the COSTA CARD app and add your Barcode to your Mobile Wallet.

I haven’t received my order confirmation?

Please start by checking the spam-folder in your e-mail. If you cannot find it in the spam-folder then please write an email to info@costa-card.com, and we will resend your order confirmation.

How do I activate the digital COSTA CARD?

Your COSTA CARD will automatically activated on the preferred date you selected in the reservation process. We always advice to download our app and put your Card in the mobile Wallet for optimal use.

Where can I download the COSTA CARD app?

Download the app via: IOS and Android.

The COSTA CARD App is an essential app on your smartphone. Free and user-friendly. This app features a convenient map, provides recommendations tailored to you location, and allows you gain more information on all included activities. Additionally, it helps you find venues that offer free entry and exclusive discounts, making it ideal for budget-conscious travellers!

How do I get my COSTA CARD in my Mobile Wallet?</p> <p>

In your booking confirmation via email you will receive to option to download the COSTA CARD as a Wallet version on you phone. We offer the Wallet option for Apple users and Android users.

Can I buy a physical COSTA CARD?

There is no option to buy a paper version. But you can of course download your personal barcode from the order confirmation email and print it if you prefer to have a paper version at hand. Please keep in mind the App will provide you with our full service.

How do I share my COSTA CARD?

Please keep in mind you cannot share your COSTA CARD, as this is a personal Card. When you purchase multiple Cards in one order, they share their own unique code. Initially, you will have to add the cards to one device where they will appear side by side. From here, you can use both cards from the same device or share them through the app.